Refund policy
REFUND POLICY
Last updated: September 16, 2026
All Sales Are Final
Link Supply LLC does not provide refunds, exchanges, returns, cancellations, or partial credit on any order, under any circumstance beyond the two exceptions listed below.
Every item we sell is a digital file that reaches you instantly upon purchase. Once a file has been delivered, there's no way to reverse that delivery — it can't be returned, and we have no way to confirm it's been deleted from your device. All purchases are final the moment your payment is confirmed.
Completing checkout means you've read this policy and agreed to it.
Why We Don't Offer Refunds
Because delivery happens automatically and instantly, refunding a completed order would mean giving away the product for free after you've already received and can use it — there's no "returning" a digital file the way you'd return a physical product.
Our products are priced at $14.99 to keep that risk low. We'd rather you read the full product description carefully before buying than assume you can undo the purchase afterward.
You're Waiving Any Cooling-Off Period
Because your files are delivered the instant payment clears, completing your order means you're specifically requesting that immediate delivery — and by doing so, you're giving up any right you might otherwise have under consumer protection law to cancel, withdraw from, or get a refund on the purchase during a "cooling-off" window.
Things That Do Not Qualify for a Refund
To avoid any confusion, none of the following will result in a refund:
- You changed your mind, or checked out by mistake
- You didn't read the product description first
- The product wasn't what you assumed it would be
- You didn't get the outcome or income you hoped for
- You didn't have time to go through the material
- A listed vendor raised prices, changed their terms, ran out of stock, required a business license, or turned down your application
- You already had similar information, or found some of it elsewhere
- You're having trouble opening the file — email us instead and we'll help you get it open
The Two Situations Where We Do Refund You
- You were charged twice by mistake. If our system double-charged you for a single order, we'll refund the duplicate charge in full.
- We cancelled your order. If we cancel or decline an order before your files go out, you get a full refund.
Refunds we approve go back to your original payment method and typically show up within 5–10 business days, depending on your bank's processing time.
Didn't Get Your Files? That's Not a Refund Situation — It's a Delivery Fix
If your download never arrived, you're not out of luck — just email us.
Check spam, junk, and promotions folders first. Still nothing? Email linksupply1@outlook.com from the same address you used at checkout, include your order number, and we'll get your download link re-sent at no cost. Missing files get fixed, not refunded.
Chargebacks
Talk to us first at linksupply1@outlook.com — we answer every email.
Filing a chargeback on an order that's already been delivered, instead of reaching out to us, is a violation of our Terms of Service. We will contest it with proof the files were delivered and that you agreed to this policy at checkout, and we'll permanently ban the account and revoke the license to the product.
Contact
Link Supply LLC
Email: linksupply1@outlook.com